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Safety precautions in our branches
Beginning July 20, you must wear a mask in our branches, even if not required by law.
Do not enter if you are experiencing symptoms of COVID-19, including fever, cough or shortness of breath.
Maintain physical distancing by staying at least 6 feet away from other individuals.
Be aware, we are limiting the number of customers permitted in our branch at one time.
Visit our branch locator page to find real-time updates on branch hours and operations.
Tips to stay safe from phishing
Be cautious of anyone attempting to prey on your emotions by using fear or threatening messages. Emails that contain urgent-sounding messages like “COVID-19: New outbreak confirmed in your city” can make you believe you need to act quickly. This is a common tactic of phishers and could indicate an attempt to gain access to your information, particularly if sent from an unknown company or a source to which you haven’t subscribed.
Take special note of emails containing links. Clicking a link in a phishing email may direct you to a fraudulent site – or worse, install malware on your device. Be sure to fully examine the message and sender before opening any included links or other content.
Watch for misspelled words. Phishing emails often contain bad grammar and misspelled words, occasionally misspelling the name of the company they’re attempting to imitate – for example using “usbanks” instead of “U.S. Bank.”
Don’t provide confidential information. Never respond to requests for personal information unless you initiated the conversation. If you bank with U.S. Bank, we will never ask you to provide confidential information (your account number, Social Security number, password, a one-time passcode, etc.) in emails.
Remember that cyber criminals can try to reach you via text messages too. All of the email tips mentioned in this list also apply to unsolicited text messages that you might receive. Watch for messages that contain pushy tactics or use bad grammar and misspelled words.
Watch for attempts to impersonate your employer’s leadership. Phishers have also been known to impersonate leaders, managers or executives within organizations to increase the chance of an employee believing the email is legitimate and increase the likelihood that they’ll respond or click on links. Phishers will also use this tactic to try and get more organizational information (names, titles, emails, etc. within your reporting structure). Use the tips above to help spot these kinds of attempts.
Be aware that a secure or encrypted website doesn’t mean it’s legitimate. If you visit a website where the URL begins with “https://” you may see a message in your browser or on the web page indicating that the website is secure or encrypted. But that doesn’t mean that the site is trustworthy or legitimate. It just means that data is being encrypted in transit.
